Axis Bank and Cognizant Partner for AMS 2.0 to Boost Banking Operations and Automation

Axis Bank, one of India’s leading private sector banks, and technology services provider Cognizant have announced the successful implementation and go-live of Cognizant’s Application Management Services (AMS) under the Bank’s AMS 2.0 initiative. Designed as a structured, collaborative program, AMS 2.0 aims to strengthen delivery governance, ensure operational consistency, and accelerate automation across application support. This strategic step forms a core pillar of Axis Bank’s broader technology transformation to build a scalable, resilient, and future-ready IT framework.

Comprehensive Support Across Banking Verticals:
Under the terms of a five-year agreement, Cognizant is collaborating with Axis Bank to manage and support critical systems across multiple core business verticals. These include:

Branch and Operations, Cards, and Core Platforms

Corporate Banking, Treasury, and Payments

Retail and Wholesale Banking, Finance, and Accounting

Data Platforms and Integration

Through automation-led practices, the partnership seeks to improve service reliability, cost efficiency, and scalability while maintaining rigorous standards of compliance and operational discipline.

Leadership Perspectives on the Collaboration:
Avinash Raghavendra, Group Head of Information Technology & Retail Operations at Axis Bank, noted that AMS 2.0 is designed to build a more resilient and automation-enabled operations model, praising Cognizant’s support during the complex transition. Echoing this sentiment, Ganesh Ayyar, President of Asia Pacific & Japan at Cognizant, emphasized that their teams are fully committed to delivering disciplined service, governance-led operations, and responsible automation to enhance system stability and run efficiency for the bank.